SERENA Software, Inc.

1900 Seaport Boulevard, 2nd Floor
Redwood City, California 94063-5587
(978) 502-1186

www.serena.com

President and CEO: John Nugent
Barry O’Brien, Major Account Manager, Connecticut
bobrien@serena.com

Archive of CTC Member Spotlights:

SERENA Software,Inc.Company Profile  

• Description of products or services

 

Serena Software helps organizations orchestrate their application development, IT and business processes. It is the world’s largest independent Application Lifecycle Management (ALM) vendor. The company helps organizations orchestrate their application development, IT and business processes. More than 3,000 active enterprise customers, encompassing almost one million users worldwide, depend on Serena’s ALM and Process Management solutions to deliver great applications with confidence and to automate important processes for speed, auditability and efficiency. Headquartered in Silicon Valley, Serena serves enterprise customers from 29 offices in 14 countries. Serena is a portfolio company of Silver Lake Partners, the leader in private investments in technology-enabled industries. Serena’s solutions allow enterprises to bring better applications to market faster, less expensively and with better results. Additionally, Serena’s solutions are widely used to automate business processes in IT operations and elsewhere in the enterprise.

 

• Target Customers/Markets

 

Our target customers are enterprise-class organizations in the private and public sectors. Our application delivery solutions are used primarily by enterprises where IT is the business, such as financial services, insurance, telco and hospitality.

 

• Competitors

 

Competitors include IBM Rational and a host of smaller Application Lifecycle Management and business process automation vendors. We distinguish ourselves from them by our unique ability to orchestrate an enterprise’s disparate processes without requiring wholesale rip-and-replace of their existing systems. This orchestrated approach is modern, lightweight and highly usable, leading to clear differentiation from other vendors.

 

• Biggest Business Opportunities in Your Market Over the Next 12 Months
  

 

Our biggest opportunities over the next year include helping customers get more agile by removing the bottleneck in application release management, helping them orchestrate their end-to-end application delivery processes, from demand to deployment, helping them to improve their requirements management, and finally, helping them present a much more appealing face to the business via modern IT service management.

• Greatest Business Challenge Facing Your Company in the Next Twelve Months?
  

 

The company offers a radically more effective value proposition than what customers are familiar with receiving. Thus, our challenge is to help them understand that hugely valuable process improvement needn’t require wholesale systems change, significant development or huge consulting dollars.