The TNS Group Company Profile
The Connecticut Technology Council posed the following questions to Steve Viscardi, President of The TNS Group.
- How would you describe the products or services your company provides?
Founded in 1996, The TNS Group creates exceptional value for our customers by providing the highest quality IT services. We serve as a trusted advisor to our clients by presenting a wide range of innovative technology solutions. Through careful design, implementation, and maintenance we are able to help our clients achieve substantial, lasting improvements in their technology performance and overall business goals. Our five practice areas include, Security & Privacy, Business Continuity, IT Business Consulting, Network Infrastructure and Managed Services. Our business partners include, VMware, Compellent, CA, Microsoft, Fortinet, RSA, Citrix and Apple.
- Who are your competitors and how does your company distinguish itself from them?
The IT services landscape has changed dramatically since the recession in 2009. Previously, it was not uncommon for multiple IT service companies to be bidding on the same projects. However, after the recent economic downturn, there has been considerable consolidation which has rid the marketplace of some of the less capable and financially unstable companies. Today, the IT services marketplace consists of companies with specific core competencies that address customer needs. As the business landscape has changed, IT environments have become increasingly more diverse. Macs have increased market share, whereas historically, they have been predominantly in academia and desktop environments. Two years ago The TNS Group, anticipating this migration, diversified its core competencies and staff to support both PC and Mac environments.
Finally, The TNS Group adapts to today’s economic client by providing fixed-cost models and flexible pricing solutions. Also, unlike many of our competitors, The TNS Group’s engineering associates are all full–time, W-2 based associates as opposed to the 1099 model our competitors utilize.
- What are the biggest business opportunities in your market over the next 12 months ?
Managed services are where we see the largest opportunity for growth. Given the state of the economy, companies are now more than ever forced to invest more time, energy and resources in their business to meet demanding requirements. As a result, companies are more likely to augment or outsource their IT needs and place a greater degree of focus on their core competencies, in turn, delivering value to their customers. By creating a fixed-cost model and taking the guesswork out of IT budgeting, we see this as being a more attractive and affordable solution to many potential clients.
- What do you view as the greatest business challenge facing your company in the next twelve months?
The greatest challenge that faces The TNS Group is finding and keeping qualified technical associates. We continue to work on our engineers’ technical and interpersonal skills, allowing them to be well rounded business and technical consultants as well as professional liaisons to all of our customers.
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